orangepiemarketing@gmail.comUncategorized

What to Do Immediately After a Car Accident in Ontario

A Step-by-Step Guide from North Star Auto Collision, Brampton

Accidents happen when we least expect them. Whether it’s a fender-bender or a serious collision, knowing what to do in the moment can reduce stress and protect your legal and insurance rights. Here’s a clear, Ontario-specific checklist to follow right after a car accident:

✅ Step 1: Stay Calm & Check for Injuries

  • Ensure your safety and the safety of others.

  • If anyone is injured, call 911 immediately.

  • If it’s safe to do so, turn on your hazard lights and move your vehicle out of traffic.

✅ Step 2: Report the Accident (if required)

In Ontario, you must report the accident to police if:

  • Someone is injured

  • Damage appears to exceed $2,000

  • A government vehicle or property is involved

  • There is suspicion of impaired driving or a criminal act

👉 Otherwise, head to the nearest Collision Reporting Centre within 24 hours (Brampton has a CRC on Chrysler Drive).

✅ Step 3: Exchange Information

Get these details from all parties involved:

  • Full names, phone numbers, and addresses

  • Driver’s license and license plate numbers

  • Insurance provider and policy numbers

  • Vehicle make, model, year, and color

  • Contact info for any witnesses

  • Badge numbers and names of responding officers (if applicable)

✅ Step 4: Document the Scene

  • Take clear photos of all vehicles, license plates, damage, and the surrounding area

  • Note road conditions, traffic signs, weather, and any skid marks

  • Write down everything while it’s fresh — it may help during the insurance process

✅ Step 5: Tow Your Car Safely

  • If your car needs towing and you don’t have a preferred shop, you can request it be taken to your home or North Star Auto Collision

  • Always get a receipt — most insurers reimburse towing fees

  • Avoid being pressured into towing to a random yard or storage lot

✅ Step 6: Call Your Insurance Company

  • Notify your insurer about the accident within 7 days (or sooner if your policy requires)

  • Have all documentation ready when you call

  • Ask about rental vehicle coverage and next steps for repair

✅ Step 7: Choose Your Own Body Shop

By law in Ontario, you are free to choose any licensed repair shop — regardless of what your insurance company suggests.

📍 North Star Auto Collision is a trusted Brampton repair center approved by most major insurers. We’ll take care of your claim and repair — start to finish.

Need Help After an Accident?

Call us we’ll arrange towing, assist with your claim, and get you back on the road as quickly and safely as possible.

orangepiemarketing@gmail.comTuning Design

Insurance Claims After a Car Accident in Ontario

What You Need to Know – From North Star Auto Collision, Brampton

Dealing with insurance after a car accident can be overwhelming. At North Star Auto Collision, we make the process easy by helping you understand your rights, what to expect, and how to get your vehicle repaired quickly and professionally — without the stress.

🚗 Step 1: Report the Accident

You must report the accident to your insurance provider as soon as possible, ideally within 48 hours. Delays could affect your coverage.

Have this info ready:

  • Date, time, and location of the accident

  • Names and insurance info of all drivers involved

  • Police report number (if applicable)

  • Photos and written notes from the scene

🧾 Step 2: File a Claim

Contact your insurance company or broker to open a claim. You’ll receive a claim number, which you’ll use throughout the repair process.

💡 Tip: Ask your insurance provider if you qualify for a rental vehicle while your car is being repaired. If your policy includes this, we can help arrange it for you.

🏗️ Step 3: Choose Your Own Collision Repair Shop

You have the right to choose your own repair facility.
Even if your insurer suggests a “preferred” shop, the decision is yours.

At North Star Auto Collision, we are:

  • Approved by most major insurers

  • Experienced in working directly with adjusters

  • Focused on quality repairs using OEM parts

  • Backed by a Limited Lifetime Warranty

📋 Step 4: We Handle the Rest

Once you bring your vehicle to us:

  • We’ll inspect the damage and prepare a detailed estimate

  • Work directly with your insurance adjuster for approvals

  • Coordinate towing and arrange your rental vehicle if needed

  • Begin repairs and keep you updated throughout the process

  • Finalize everything and bill your insurance provider directly

🔧 Our Promise to You:

  • No shortcuts — only quality repairs

  • Direct insurance billing

  • Lifetime warranty on all paint & refinish work

  • Full support throughout your claim

Need Help With Your Insurance Claim?

Call North Star Auto Collision in Brampton at to get started.
We’ll help you navigate your claim and get you back on the road — stress-free.

CALL NOW