What You Need to Know – From North Star Auto Collision, Brampton
Dealing with insurance after a car accident can be overwhelming. At North Star Auto Collision, we make the process easy by helping you understand your rights, what to expect, and how to get your vehicle repaired quickly and professionally — without the stress.
🚗 Step 1: Report the Accident
You must report the accident to your insurance provider as soon as possible, ideally within 48 hours. Delays could affect your coverage.
Have this info ready:
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Date, time, and location of the accident
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Names and insurance info of all drivers involved
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Police report number (if applicable)
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Photos and written notes from the scene
🧾 Step 2: File a Claim
Contact your insurance company or broker to open a claim. You’ll receive a claim number, which you’ll use throughout the repair process.
💡 Tip: Ask your insurance provider if you qualify for a rental vehicle while your car is being repaired. If your policy includes this, we can help arrange it for you.
🏗️ Step 3: Choose Your Own Collision Repair Shop
You have the right to choose your own repair facility.
Even if your insurer suggests a “preferred” shop, the decision is yours.
At North Star Auto Collision, we are:
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Approved by most major insurers
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Experienced in working directly with adjusters
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Focused on quality repairs using OEM parts
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Backed by a Limited Lifetime Warranty
📋 Step 4: We Handle the Rest
Once you bring your vehicle to us:
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We’ll inspect the damage and prepare a detailed estimate
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Work directly with your insurance adjuster for approvals
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Coordinate towing and arrange your rental vehicle if needed
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Begin repairs and keep you updated throughout the process
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Finalize everything and bill your insurance provider directly
🔧 Our Promise to You:
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No shortcuts — only quality repairs
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Direct insurance billing
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Lifetime warranty on all paint & refinish work
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Full support throughout your claim
Need Help With Your Insurance Claim?
Call North Star Auto Collision in Brampton at to get started.
We’ll help you navigate your claim and get you back on the road — stress-free.

