A Step-by-Step Guide from North Star Auto Collision, Brampton
Accidents happen when we least expect them. Whether it’s a fender-bender or a serious collision, knowing what to do in the moment can reduce stress and protect your legal and insurance rights. Here’s a clear, Ontario-specific checklist to follow right after a car accident:
✅ Step 1: Stay Calm & Check for Injuries
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Ensure your safety and the safety of others.
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If anyone is injured, call 911 immediately.
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If it’s safe to do so, turn on your hazard lights and move your vehicle out of traffic.
✅ Step 2: Report the Accident (if required)
In Ontario, you must report the accident to police if:
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Someone is injured
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Damage appears to exceed $2,000
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A government vehicle or property is involved
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There is suspicion of impaired driving or a criminal act
👉 Otherwise, head to the nearest Collision Reporting Centre within 24 hours (Brampton has a CRC on Chrysler Drive).
✅ Step 3: Exchange Information
Get these details from all parties involved:
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Full names, phone numbers, and addresses
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Driver’s license and license plate numbers
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Insurance provider and policy numbers
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Vehicle make, model, year, and color
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Contact info for any witnesses
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Badge numbers and names of responding officers (if applicable)
✅ Step 4: Document the Scene
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Take clear photos of all vehicles, license plates, damage, and the surrounding area
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Note road conditions, traffic signs, weather, and any skid marks
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Write down everything while it’s fresh — it may help during the insurance process
✅ Step 5: Tow Your Car Safely
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If your car needs towing and you don’t have a preferred shop, you can request it be taken to your home or North Star Auto Collision
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Always get a receipt — most insurers reimburse towing fees
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Avoid being pressured into towing to a random yard or storage lot
✅ Step 6: Call Your Insurance Company
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Notify your insurer about the accident within 7 days (or sooner if your policy requires)
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Have all documentation ready when you call
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Ask about rental vehicle coverage and next steps for repair
✅ Step 7: Choose Your Own Body Shop
By law in Ontario, you are free to choose any licensed repair shop — regardless of what your insurance company suggests.
📍 North Star Auto Collision is a trusted Brampton repair center approved by most major insurers. We’ll take care of your claim and repair — start to finish.
Need Help After an Accident?
Call us we’ll arrange towing, assist with your claim, and get you back on the road as quickly and safely as possible.
